Getting and maintaining cross-departmental alignment in service-based organizations is a difficult task. Each group measure performance on their own metrics and there is often a struggle to find a way to achieve the overall business goals. Digging deeper into KPIs to show how to accelerate business, rather than just measure performance is a good way to eliminate the common “Us vs Them” mentality.

Consolidating functions with a single-source outsourcing firm has been proven to improve KPI performance. Including a fractional CFO and taking advantage of our advisory services does more than meet numbers and get the job done on a basic level.

For example, our team can identify when vendor invoices are entered so project status can be updated quickly, motivating project teams to enter their time more often and ensure billing and payroll is reflective of their time.

Another example of a KPI is client satisfaction through improvements in quality of service. An outsourced finance team with daily transaction entry takes more steps to ensure client invoices are accurate and timely and improve the level of service you provide. With us taking care of your back-end functions, your team has more time to take care of your clients.

There is no foolproof method, however with a team of CPAs, accountants, and transaction specialists in place, protections are in place to let your team focus on their own actions and results and not worry about others' performance.